Cookie Policy
1. Definition and Scope
This cookie policy applies to all pages and features available on the website.
The purpose of this policy is to inform users about the use of cookies, their functions, and the available methods to manage preferences.
A cookie is a small text file stored on the user’s device (computer, tablet, or smartphone) while browsing the website.
Cookies help ensure the proper technical operation of the website, improve the browsing experience, and support the collection of anonymised statistical data to optimise the services provided by our store.
2. Types of Cookies Used
We use different categories of cookies to ensure secure and efficient operation of the website, as well as to collect anonymised statistical data.
Strictly Necessary Cookies
These cookies are essential for the technical operation of the website. They enable core features such as the shopping cart, session management, and security systems. Disabling these cookies may limit or prevent proper website functionality.
Performance Cookies
These cookies collect anonymised information about visit frequency and user browsing behaviour. The data is used to continuously improve website performance and usability.
Functional Cookies
These cookies allow the website to remember user preferences, providing a more consistent and personalised browsing experience.
Personalisation Cookies (where applicable)
When enabled, these cookies allow certain content or suggestions to be adapted based on general user interests. These cookies are only used after obtaining user consent.
3. Purpose of Cookie Usage
Cookies are used only for clearly defined and legitimate purposes, including:
Ensuring the proper operation of the purchase process
Facilitating communication with users, such as order confirmations and updates
Improving browsing experience and service quality
Complying with applicable legal requirements in Australia
No non-essential cookies are activated without prior user consent.
4. Consent and Cookie Management
During the first visit to the website, users will see a notice allowing them to:
Accept all cookies
Reject non-essential cookies
Manage cookie preferences by category
Consent can be modified or withdrawn at any time through browser settings or available website options.
Disabling strictly necessary cookies may affect access to certain website functions.
5. Personal Data Protection
Some information collected through cookies may be considered personal data.
Such data is processed in accordance with applicable regulations in Australia, following principles of transparency, security, data minimisation, and limited retention.
6. Cookie Retention Period
Cookies are stored only for the time necessary to fulfil their intended purposes.
In general, cookies are retained for up to 12 months. After this period, user consent may be requested again upon a new visit to the website.
7. Contact and Support
For any questions regarding the use of cookies or the exercise of data protection rights, customer support is available during business hours.
Address: 1224-13 SHIMOKASADA, INABE-CHO, INABE-SHI, MIE 511-0221, JAPAN
Email: questions@oakgetmart.com
Phone: +81 (808) 096 29 38
Business Hours: Monday to Friday, 9:40 AM – 4:40 PM
Service Area: Australia