This privacy policy applies to all services and features available through the website.
This policy explains how personal data is collected, used, stored.
By accessing the website or using services provided by our store, users confirm that they have read and accepted this policy.
We collect only the information necessary for the proper operation of the website and order management.
The types of data that may be collected include:
Full name
Billing and delivery address
Email address
Payment information (processed only through secure and authorised payment providers)
Order history and website usage preferences
During browsing, certain information may be collected automatically through cookies or similar technologies to:
Ensure proper website functionality
Improve browsing experience
Analyse traffic and optimise service performance
Store session preferences and settings
Users may manage or disable cookies at any time through browser settings.
Personal data is used only for clearly defined and legitimate purposes, including:
Order processing and tracking
Communication with users, including confirmations and support
Improving website functionality and user experience
Compliance with applicable legal obligations in Australia
Data may be shared with selected partners only when necessary, such as:
Secure payment service providers
Logistics providers responsible for delivery
Technical providers responsible for hosting, maintenance, and operation of the website
All partners are required to maintain confidentiality and comply with applicable data protection requirements.
Personal data is not sold or used for purposes outside this policy.
Personal data is retained only for as long as necessary to fulfil its intended purposes.
In general:
For the duration required to process and monitor orders
Up to 3 years after the last interaction with the user, unless legal obligations require otherwise
For periods required by applicable financial or administrative regulations
Appropriate technical and organisational measures are implemented to prevent data loss, unauthorised access, or disclosure.
Regarding cookies, users have the right to:
Accept or refuse their use
Modify preferences at any time
Withdraw consent previously given
Disabling strictly necessary cookies may affect certain website functions.
In accordance with applicable data protection regulations in Australia, users have the following rights:
Access to personal data
Correction of inaccurate or incomplete data
Deletion of data where legally applicable
Restriction of processing under certain conditions
Objection to processing based on legitimate interests
Data portability in a structured format
Withdrawal of consent at any time
Requests related to these rights can be submitted through customer support and will be handled within a reasonable timeframe.
The processing of personal data is based on:
Performance of a contract or pre-contractual measures
User consent for specific processing activities
Compliance with legal obligations
Legitimate interests such as security, fraud prevention, and service improvement
We are committed to maintaining a high level of data protection and confidentiality.
For any questions regarding privacy or the exercise of rights, customer support is available during business hours.
Address: 1224-13 SHIMOKASADA, INABE-CHO, INABE-SHI, MIE 511-0221, JAPAN
Email: questions@oakgetmart.com
Phone: +81 (808) 096 29 38
Business Hours: Monday to Friday, 9:40 AM – 4:40 PM
Service Area: Australia
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