Orders placed on this website are delivered exclusively within Australia.
All addresses within Australia can be serviced through our logistics network. In rare cases, certain remote or hard-to-access locations may require additional verification prior to dispatch.
All orders are processed based on the details confirmed at checkout and are handled by carefully selected logistics providers to ensure reliable delivery.
Shipping fees are calculated based on the total order value:
Once payment is completed, orders are typically processed within 1–6 business days.
Processing Cut-off Time:
After dispatch, you will receive confirmation with delivery details.
We work with reliable logistics partners to ensure safe and efficient delivery of all orders.
Estimated delivery time is 2–8 business days after dispatch.
External factors such as logistics operations or transportation conditions may affect delivery timeframes.
All prices displayed on the website are in euros and include applicable charges in accordance with Australian requirements.
Once your order has been dispatched, you will receive tracking details.
You can monitor your delivery status online at any time using the tracking number provided.
If any issues or delays occur, our customer support team is available to assist.
Responsibility for products remains with our store until delivery is completed at the address provided.
If loss, damage, or significant delays occur during transit, please contact customer support for assistance and resolution.
If delivery issues arise due to incomplete address details, incorrect information, or restricted access, a new delivery arrangement may be required.
For any enquiries regarding delivery, order processing, cancellations, returns, or exchanges, please contact us:
Address: 1224-13 SHIMOKASADA, INABE-CHO, INABE-SHI, MIE 511-0221, JAPAN
Email: questions@oakgetmart.com
Phone: +81 (808) 096 29 38
Business Hours: Monday to Friday, 9:40 AM – 4:40 PM
Service Area: Australia
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