Payment Methods

1. Accepted Payment Methods

To facilitate secure and convenient purchases on the website, we offer multiple payment methods.

Accepted payment methods include:

Visa
MasterCard
American Express
Diners Club
JCB

All payments are processed in euros (EUR).

The total order amount must be paid in full at the time of order confirmation on the website.

2. Payment Security

Protecting payment information is a priority for our store.

All transactions on the website are secured using SSL encryption technology, ensuring the confidentiality and integrity of transmitted data.

Payments are processed through certified and secure payment service providers that comply with recognised international security standards.

Banking details and payment card information are not stored permanently and are never shared with unauthorised third parties.

All payment processing is conducted through authorised and secure payment systems.

3. Payment Process

During checkout on the website, customers select one of the available payment methods.

After payment confirmation, an order confirmation will be automatically sent to the email address provided.

The order will then be registered and prepared for processing.

If a payment fails or is interrupted, customers may attempt the payment again.

If the issue continues, customers are advised to contact customer support for assistance.

4. Payment Authorisation and Verification

Some transactions may require additional verification from the issuing financial institution.

We reserve the right to refuse payments that are considered invalid, unauthorised, or potentially fraudulent.

If a payment is declined by the financial institution, no charge will be applied.

An order is considered confirmed only after full payment authorisation and validation.

5. Data Protection and Confidentiality

Payment-related information is handled in accordance with applicable data protection requirements in Australia.

Full payment card details are never stored.

Only the information necessary for processing payments is handled temporarily and in encrypted form.

Personal data is treated confidentially and shared only with authorised payment providers for transaction processing.

6. Contact and Support

For any enquiries regarding payments, declined transactions, or payment security, customer support is available during business hours.

Address: 1224-13 SHIMOKASADA, INABE-CHO, INABE-SHI, MIE 511-0221, JAPAN
Email: questions@oakgetmart.com
Phone: +81 (808) 096 29 38
Business Hours: Monday to Friday, 9:40 AM – 4:40 PM
Service Area: Australia